Little Nippas Soft Play Hire – Terms & Conditions Agreement

Please ensure you read the below terms & conditions carefully prior to completing a booking & making payment with us. Completing your booking means you have read, understood & are bound by these terms and conditions, and will act as a legal contract between us. We will do our best to accommodate you if changes do occur.

The Hirer understands that Little Nippas will under no circumstances be held liable for any personal injury or damage caused by or arising from the use of our equipment and indemnifies Little Nippas in respect of all and any claims by any person(s) whatsoever.

Little Nippas is fully insured; details for this can be supplied to Hirer upon request.

Hire Details

All packages are for a hire period of up to 4 hours. Depending on the package, we require at least 0.5 - 1hour prior and after your event for set up and pick up. Please factor that into the timing & venue of your event, as we need to set up the equipment before your event is due to start. (The timings for this are outside your hire period.)

Please ensure we have clear access to your venue to move and set up the equipment, set up is to be completed by Little Nippas staff only. If set up is more than 50m from delivery vehicle and requires significant carrying, an additional $50.00 fee will be deducted from the bond. Happy to discuss venue access prior to ensure all goes smoothly.

Delivery (within 15kms from our base in Stoke), set up and collection are all included in the Hire booking price. If your event is located outside of that range additional travel fees will apply. This can be added to the bond invoice sent 7 days prior.

Delivery fees: 0-15km one way free, additional kms will be charged at $1.50 per km return trips (set up & pick up trips)

E.g. 25kms total 1 way = 50 - 30 = 20km x $1.50= $30.00 x 2 (pack up & pick up trip) = $60 total delivery fee.

Hire fee is to be paid 100% upon booking. All hire fees are inclusive of GST. Little Nippas has the right to alter/change pricing on the website without notice.

All bookings will incur an additional $100 bond, which will be invoiced 7 days prior to your event and is payable immediately. This bond will be refunded back to you 1-3 working days after your event subject to all terms and conditions being adhered too. (Please note that it can take up to 10 working days for the refund to show back into your account, this is out of our control.)

Our equipment can be set up indoors or outdoors (weather/environment dependent).

Play Rules

For insurance purposes, the Hirer is to ensure that our play equipment remains where we have installed it as the equipment must not be moved around, it is secure from theft/damage/defacing and not able to be removed from site.

The following is prohibited whilst in/on the soft play area/equipment: Food or any liquids, sharp objects/heels, animals, face paint, bubble mixture, glitter, mud, shoes (adults included, please keep socks on), toys or chewing gum/lollies, as this can damage or stain our equipment.

Adult supervision is always required when children are playing on the equipment. Please ensure children playing on the equipment are within the recommended age range specified.

All balls are to be returned to the ball pits prior to pick up (a fun game for the children to do at the end of the event), any additional time spent collecting these may result in a fee deducted from your bond.

Bubble House additional rules - the above prohibited items apply to the Bubble House as well as No Jumping/Climbing on the walls of the Bubble House, please treat it with respect. For safety reasons please ensure the first door is closed before entering the second door into the bubble dome area as having both doors open will cause the dome to deflate. The second door needs to be left open slightly (around 10cm) to allow the balloons to properly circulate. Do not block the hole where the air is being pushed in. Maximum of 4 children & 1 adult inside the dome at all times. Strictly no face paint or glitter - these stain & are extremely difficult to remove!

Please treat our play equipment with respect. All equipment must be in the same condition that it was left in. Any damage or soiling that occurs whilst with the Hirer, the $100 bond may be retained to cover the costs for repair/additional cleaning. If significant damage occurs, you may be subject to an additional invoice to cover costs/replacement of equipment, which is payable within 7 days.

Little Nippas will ensure that all play equipment hired out will be in good condition/free from fault and inspected upon installation. If any damage does occur whilst with the Hirer, they must immediately contact Little Nippas.

Have fun!

Cancellation’s & Refunds

Up to 7 days prior to your event: you will receive a full refund minus a $50.00 admin fee.

7 days - 48 hours prior to your event: you will receive a 50% refund of your total hire cost.

Under 48 hours: no refund of hire cost will be given. ($100.00 bond paid will be refunded.)

Refunds will not be given if wet weather is forecasted or occurs on the day of booking. We will not set up outside if wet weather is forecasted. The hirer needs to have a backup indoor location if original location is outside. Outdoor set ups need to be on flat & dry ground.

Cancellation due to sickness or reasonable explanation on the day, we are happy to transfer your booking to a different date. If this is not possible, cancellation policy then applies.

Cleaning

All our equipment is cleaned & sanitized with child friendly products. The equipment will be lightly wiped over upon installation & collection. Once returned to our base, it will be thoroughly cleaned before next use – including all the balls!

We are pumped to be a part of you & your little one’s party/event! Thanks heaps, for choosing Little Nippas!